Effective Date: July 18, 2026
Cavell Anderson Systems ("we," "us," or "our") provides AI-powered call answering, lead qualification, and appointment scheduling automation for home services businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or interact with our automated systems.
We may collect the following information when you visit our site, submit a form, call our business line, or communicate with us by text message: name, phone number, email address, business name and service needs (for prospective clients), and messages and call details related to your inquiry.
We use the information you provide to respond to inquiries about our services, schedule and confirm appointments, send appointment reminders and follow-up communications, improve our services and customer experience, and communicate with you about your account, if you become a client.
If you provide your phone number and opt in to receive text messages from us, we will send messages related to appointment scheduling, confirmations, reminders, and customer service. No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes at any time. Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP. You can request help at any time by replying HELP. Carriers are not liable for delayed or undelivered messages.
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. We do not sell your personal information to third parties.
We use third-party platforms (including GoHighLevel and Twilio) to operate our CRM, scheduling, and communication systems. These providers process information on our behalf and are contractually restricted from using your information for their own marketing purposes or sharing it with unrelated third parties.
We retain your information for as long as necessary to provide our services, comply with legal obligations, and maintain business records.
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below.
Our website uses cookies and similar technologies for basic site functionality and analytics (such as pages visited, approximate location, and device type, as described above). You can control or disable cookies through your browser settings; core site features may still function without them. We do not use cookies to share personal information with third parties for marketing purposes.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.